Privacy policy

Effective date: 25 July 2026

Clack Republic ("we", "us", "our") respects your privacy. This Privacy Policy explains what personal information we collect through clackrepublic.in ("Site"), how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly, such as:

  • Name and email address (e.g. when you join our waitlist or place an order)
  • Phone number and shipping address (for order fulfilment)
  • Order and purchase history
  • Communications you send us (e.g. via WhatsApp or email)

We do not collect or store your payment card, UPI, or banking details — these are processed directly and securely by our payment partner, Razorpay.

2. How We Use Your Information

  • To process and fulfil your orders
  • To notify you about our launch, offers, and updates (if you've joined our waitlist or opted in)
  • To respond to your enquiries and provide customer support
  • To improve our Site and product offering
  • To comply with legal and regulatory obligations

3. Cookies & Analytics

Our Site, hosted on Shopify, uses cookies and similar technologies to operate correctly (e.g. remembering your cart) and to understand how visitors use the Site. You can control cookies through your browser settings.

4. Sharing Your Information

We share personal information only where necessary, with:

  • Shopify — our e-commerce platform provider, which hosts the Site and processes orders on our behalf
  • Razorpay — our payment processor, for securely handling payments
  • Courier/logistics partners — to deliver your order

We do not sell your personal information to third parties.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g. tax and accounting records).

7. Your Rights

Under India's Digital Personal Data Protection Act, 2023, you have the right to access, correct, or request deletion of your personal information, and to withdraw consent for marketing communications at any time. To exercise these rights, contact us at clackrepublic@gmail.com.

8. Children's Privacy

The Site is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated effective date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Registered address: Nashik, Maharashtra, India - 422009
Email: clackrepublic@gmail.com
WhatsApp: +91 82650 37892